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Issue 5 published March 2007

Here's a taster of some of the articles featured in this issue. If you are not already a member of the Institute of Hospitality and would like to read the full article click here to subscribe.

 

HCIMA to become Institute of Hospitality

Following approval by the Department of Trade and Industry (DTI), the HCIMA is to change its name to Institute of Hospitality from 2 April 2007…

Beyond expectation

Chef Simon Boyle, set up the Beyond Boyle charitable catering enterprise to promote the relationship building and conversation that develops around good food in a dining atmosphere. His team of chefs, the majority of whom were once homeless, have been given the chance to turn their lives around and train for a career in hospitality…

Are you playing fair?

Ethical trading is hot on the heels of the hospitality industry and businesses are increasingly jostling for recognition as ‘fair’ traders. But how fair is Fairtrade?...

Management: Loyalty brings rewards

Loyalty programmes exist to drive corporate profitability, but do they work? Is loyalty dead? Hospitality magazine brought together some key hospitality industry representatives to discuss the notion of ‘loyalty’ in relation to hotels…

Talented people: A taste for success

He could have been a club pro golfer, but his hunger to teach drew him back to food college. David Goymour meets principal Eddie MCIntyre to discuss his Birmingham success story at the College of Food, Tourism and Creative Studies…

Sustainability: Sustainable commitment

Businesses are increasingly being asked to shoulder responsibility for their social, ethical and environmental impacts, with this pressure particularly keenly felt in consumer-facing industries. Price Waterhouse Coopers’ Sustainable Business Solutions team reflects on the effect Corporate Responsibility is having on the hospitality industry…

Leadership: People, please!

Recognising the ongoing drive for skills and staffing in the profession, the HCIMA and Arena jointly hosted a top-level panel discussion at the recent Hospitality 2007 show at the NEC Birmingham…

Management: Doing it differently

Addressing issues of customer service and productivity from both a consumer and employee perspective, Sophie Allcock reports on the key points raised by speakers at The Master Innholders’ General Managers’ Conference, held at the Dorchester, in London…

Technology: Shopping made e-asy

How does e-sourcing work and how can it help the industry? Glen Combe, client purchasing controller at Makella, a leading provider of e-commerce services, uncovers some of the myths surrounding the topic…

Trends & Statistics: Hilton commits to growth as it becomes asset light

Andrew Sangster, editor of Hotel Analyst, reports on the transformation taking place at the world’s most profitable hotel company…

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Issue 5

Issue 5 Hospitality Magazine