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Issue 8 published December 2007

Here's a taster of some of the articles featured in this issue. If you are not already a member of the Institute of Hospitality and would like to read the full article click here to subscribe.


News feature: A web of opportunity?

Online hotel review sites versus accredited star ratings. Which more effectively satisfies the needs of the would-be holiday maker on the one hand or the hotelier wanting to market his facilities on the other?

News feature: A slippery issue

Helena Allum, Slips and Trips Policy Advisor for HSE, advises of the dangers of spillage and obstruction in the workplace, with the launch of the ‘Stop Slips in Kitchens’ campaign.

Management: CV attached!

Has the internet revolutionised the recruitment process for the hospitality industry? Andy Williamson speaks to agencies and employers to gauge the uptake.

International: Eastern Promise

The Middle East is booming, says Jean-Paul Herzog, area president for Hilton Middle East and Africa, as he unveils plans for a significant hotel expansion programme in key locations including UAE, Egypt and Lebanon.

Eastern Promise

Business Excellence: Gateway to the world

Designed to revolutionise the airport experience for the millions of travellers seeking the ultimate luxury hotel stay, the new Sofitel Heathrow London opened its doors to Hospitality magazine for an exclusive preview of what’s to come in 2008.

Gateway to the world

Management: Divining the future

Following the Profit Crystal Ball panel debate hosted by the Institute of Hospitality, Hospitality magazine explores the core financial challenges for the industry in 2008. What does the future hold?

Education: Hotel management accounting for customer groups

Forecasting major implications for management decision-making, Professor Peter Harris MIH and Dr Vira Krakhmal outline the findings of new research on Customer Profitability Analysis.

Trends & Statistics: As good as it gets for UK hotels?

Although recent sparkling times are yet to dull a little, the September Forecast from PricewaterhouseCoopers’ Hospitality Directions Europe journal expects the sector to continue to shine for a while yet.

CSR: Accommodating climate change

Kay Johnstone of the UK Climate Impacts Programme (UKCIP) identifies some of the challenges and opportunities that climate change may present for the hospitality sector and she looks at strategies that will make the most of an uncertain future.

CSR: Eco-friendly hotels of the future

Professor John Forte FIH, Environmental Consultant and a Principal in the Hospitable Climates management team, stresses the importance of flexible eco-friendly management initiatives in the face of the money-conscious accountant.

Hotelympia: Alive with information

As a must-attend event for aspiring hospitality industry professionals, Hotelympia 2008 will, for the first time, get to grips with cutting-edge issues of sustainability.

Technology: Chip & PIN update

Connie Penn, of Kilrush Consultancy Ltd and chair of the Institute of Hospitality Users Forum for Chip and PIN, updates Hospitality on the aims and progress of PCI DSS.


Issue 8

Issue 8 Hospitality Magazine